man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Metro Atlanta during the cooler months, when they’re necessary to keep you toasty. While you know the team at ACS Inc will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some expenses if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound ridiculous, but make sure everything is set to “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is set to off.
    • Look at your thermostat to ensure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, go back to your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the correct time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to fail?
    • Check your air filters to ensure they’re not blocking things up.
    • Do you have any blocked ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve gone through this checklist and you’re still without heat, call ACS Inc at 770-939-7500 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.