How to Choose an HVAC Contractor in Metro Atlanta

Service

No important decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make certain they are meeting all your home comfort needs.

HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in many areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system.

The team at ACS Inc have put together some questions to ask to help you on your pursuit of finding your ideal HVAC contractor.

Do they have references or referrals?

When deciding to work with a company they should be able to give you a list of recent customers that can corroborate the quality of their work. Once you receive that you can call and find out about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.

Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will enthusiastically provide you with referrals.

Another option option is enlisting the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a social network of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.

Are they properly licensed and insured?

Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A simple online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.

When to ask these questions?

The best time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your yearly maintenance scheduled to keep it running properly.

A relationship built on trust and experience is important to us at ACS Inc in Metro Atlanta. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 770-939-7500 or set up an appointment with us using our online scheduler.

Back To Blog