The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or out and about and can change temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it yourself or hire a HVAC professional like ACS Heating and Air Conditioning. If you’re wiring it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive ample juice, Nest says you may encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t run or turns off and on rapidly in a short period of time.

You may think something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat initially. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional such as one from ACS Heating and Air Conditioning can provide support. We can diagnose the issue and put in a C-wire, if needed.

Smart thermostats like the Nest are created to make your life more convenient, by automatic energy-efficient programming and the ability to check temperatures while you’re on the go. It’s a frustrating experience when yours won’t operate like it should, but our heating and cooling experts at ACS Heating and Air Conditioning can take care of the problem in no time.

If you’re going through odd heating and cooling behavior with your new Nest, call us at 770-450-1539 to set up your appointment now.