What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At ACS Heating and Air Conditioning, we know that picking a company you can count on to perform AC repair in Tucker is important. We understand how important it is to find a reliable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that provides AC repair should have a list of references they’ll gladly share with you. Look at these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can review all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give ACS Heating and Air Conditioning a call at 770-450-1539. We’re happy to help!