We have answers for your frequently asked questions

ACS Heating and Air Conditioning in Tucker can answer all your HVAC-related questions. Before you get on the phone, browse these to see if we already responded to your question online. If you don’t see your question in this list or want more information on a subject, give us a call at 770-450-1539. Our staff can give you the information you’re looking for in an instant.
Just like you need to take your car in to the shop for routine tune-ups, such as oil changes or checking out potential problems, your home comfort system should be subject to the same kind of attention. Regular maintenance by a professional technician provides various benefits to your HVAC equipment, which can help your systems operate efficiently and prevent costly breakdowns.
Call ACS Heating and Air Conditioning at 770-450-1539 to get a comprehensive quote on replacement equipment.
Two-stage heating allows the furnace to heat at two levels of output: high for cold winter days and low for mild ones. About 80 percent of the time, your homes heating requirements can be met when the furnace is left on the low setting, permitting your two-stage unit to work for longer periods of time. Two-stage units also offer more even heat distribution, fewer temperature swings, quiet operation, improved air filtration and energy efficiency.
ACS Heating and Air Conditioning has a selection of brands and models that are more efficient than ever and make it easier to find the right fit for your home. There are innovative systems that make heating or cooling your home more automatic, running similar to cruise control to make minor adjustments to help meet your comfort demands with energy efficiency. You can reach us at 770-450-1539 to learn more about the technology we offer.

Depending on how old your previous furnace was, you could experience a number of differences. Furnaces today are developed to offer more even and efficient heating than ever before. Modern furnaces also better regulate temperature and air flow, moving more air over the heat exchanger than older furnaces.

Additionally, new furnaces are crafted to work with other high-efficiency HVAC products, such as air conditioners. The air conditioner blowers give your heating system an extra boost so it can deliver cool air around your home efficiently. Special features like variable speed motors will also help reduce noise associated with operating your equipment and easily meet your family's airflow needs.

The Department of Energy recently raised the minimum efficiency levels for air conditioners, heat pumps and packaged units made after Jan. 1, 2015, since heating and cooling contributes significantly to a homes total energy usage. The requirements vary by region, so call ACS Heating and Air Conditioning for the efficiency standards for Tucker.

ACS Heating and Air Conditioning has a number of HVAC products with high-efficiency ratings, which can help reduce the amount of energy they require to run. Aside from picking products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you might consider the following:

  • Making certain that your system receives routine maintenance by a trained technician can keep your system operating at its top performance.
  • Zoning systems enable you to heat or cool only certain areas of your home, so you wont have to pay to heat or cool spaces that you aren't using.
  • Installing a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programmed to give you the comfort you want when you're home and increase or decrease the temperature while you're not around, helping you save on utility costs.
ACS Heating and Air Conditioning is well-known in the Tucker area and you can depend on them to provide quality home comfort products. We offer a variety of innovative and high-quality products. We are dedicated to providing customers high-quality service and will make sure you find the appropriate solution for your home.

Improving your homes indoor air quality starts with four basic strategies:

  • Poor indoor air quality leaves your home with lots of air pollutants floating around. So, to increase IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this by cleaning and vacuuming at least once a week, frequently washing linens and storing cleaning products safely.
  • Proper insulation is great for keeping your home warm in the winter and cool in the summer, but it also makes it challenging for airborne pollutants to escape. We carry products that help swap stale air for fresh, filtered outside air.
  • Good ventilation and ongoing cleaning are a start, but air filters, germicidal lights and purification systems take your IAQ to the next level by capturing microscopic particles, killing germs and eliminating particles while destroying chemical vapors.
  • Programmable thermostats will help control the humidity levels and temperature to help prevent particles and germs from building up while also keeping your home comfortable.
We suggest that you meet with one of the professionals at ACS Heating and Air Conditioning and have them evaluate your home and current indoor comfort system. We can help you determine which equipment will be best suited to meet your needs.
Most homeowners believe that air conditioners make the air in your home cooler, but it actually removes the heat from your home, directing the hot air outside. That hot air moves across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing it outside. This cycle continues until the indoor temperature reaches the desired level that you set on your thermostat.
Due to the amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined regionally and carry varying requirements based on your location. ACS Heating and Air Conditioning will be able to answer any questions you may have regarding these minimum requirements and let you know what choices are available when you're in the market for a replacement system.
These numbers are located on a nameplate or sticker that is near your systems service panel. The sticker will be white with black letters and have both of these numbers located at the top of the sticker. M/N stands for model number while S/N is your serial number.
There are a few ways to determine what size system is the best fit for your home, but the most reliable way to choose a system is by having your local ACS Heating and Air Conditioning technician come out and perform a load calculation. This calculation considers your homes: square footage, insulation value, amount of insulation, and a number of other factors.
Yes, because dirt and other debris can inhibit your systems ability to work efficiently. For heat pumps, it is normal to have frost or ice on them during the winter, but they also feature defrost controls to ensure they work efficiently in that type of weather.
Two-stage cooling means that your cooling unit has two levels of operation. When summer is its hottest, the high setting is used, and when its cooler or more mild, the low setting gets the job done. Most of the time, the lower setting will take care of your cooling needs, but even when the high setting kicks in, you may not realize it because it can produce such even temperatures for your comfort. This can also mean a quieter cooling system, greater efficiency and better humidity control.
When your cooling unit freezes up, there are a variety of reasons why it could be doing so. The most frequent reasons include: dirty filters, low refrigerant, a dirty evaporative coil and a faulty blower motor or relay. A dirty filter is something you can fix as a homeowner, but the others need to be completed by a professional like those at ACS Heating and Air Conditioning. Contact them at 770-450-1539 with any additional questions.
Choosing the best thermostat for your cooling system comes with a lot of considerations. Thats why its nice to have such a wide variety of choices from ACS Heating and Air Conditioning. Whether you're looking for a programmable or non-programmable thermostat or want to join the smart home trend, there are a number of thermostats that you have to choose from. Some thermostats will depend on what type of heating and cooling system you have, but the team at ACS Heating and Air Conditioning will be able to help determine what options fit your needs and your budget.
Heat pumps can be a bit confusing due to their name, but they actually take care of both your heating and cooling needs all year. When its hot outside it operates like an air conditioner in that it removes heat from your home, but when it cools off, the process gets turned around and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and could produce up to two or three times more heat than the energy it uses.
Of course we advise you to also replace your indoor system, but this is why:
  • All outdoor cooling systems have a matching indoor unit that they are created to work with to ensure efficient performance. When they aren't paired with the other unit as a complete system, efficiency may be affected.
  • As with a lot of products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These advances most importantly include better heating and cooling efficiency, but also include improved air handling, filtering and noise pollution reduction to name a few.
  • Heating and cooling systems that are more than 10-15 years old normally need to be replaced. Not only do they consist of outdated technology, but they are also less efficient than more recent models. Buying a new indoor unit at the same time means you'll have a matched system to provide you with improved comfort and efficiency for years to come.
The communication module on your home energy system may send the system's performance records for each module to a website. You should visit this website to learn more about the system's status, energy production and environmental benefits. The site also shares carbon offsets as it happens.
In most locations, rain will be enough to keep the solar modules clean. If you reside in a dusty or industrial area, periodically spraying the modules with water can help improve performance. However, detergents and high-pressure hoses should never be used to wash solar modules.
The best thermostat for you depends on your heating and cooling equipment. ACS Heating and Air Conditioning sells programmable and nonprogrammable thermostats that can help improve the efficiency of your HVAC systems. Browse our available products or contact us at 770-450-1539 to learn more.

Heating and cooling can make up a large part of your utility bill. The innovative and high-efficiency heating and air conditioning products available from ACS Heating and Air Conditioning can help lower these costs. If you're looking for a new heating or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of system efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, don't forget about these additional factors:

  1. Is your system regularly maintained? Whether it's a furnace or air conditioner, HVAC systems will run more efficiently after regular maintenance checks.
  2. Do you need a zoning system? If there are spaces in your home that are rarely used, a zoning system will allow you to heat or cool only the most used areas of your house.
  3. Have you installed a programmable or smart thermostat? According to the U.S. Department of Energy, programmable thermostats may reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent.
Zoning your home allows you you the opportunity to divide parts of your house and control the thermostat differently in each room. These systems are best for when you have areas of your residence that are seldom used or when you and your family are often in disagreement of the perfect temperature for the house. Zoning systems are quiet and efficient, allowing you more control over the comfort of your family home. Find out more about the zoning systems available from ACS Heating and Air Conditioning.